8 Best VoIP Services for Small Business in 2023 (Compared)

In today’s fast-paced business world, effective communication is crucial for any small business to thrive. As technology continues to advance, Voice over Internet Protocol (VoIP) services have become increasingly popular among businesses. VoIP allows businesses to make and receive calls over the internet, offering flexibility, cost savings, and advanced features. In this article, we will explore the 8 best VoIP services for small businesses in 2023.

1. RingCentral

RingCentral is a leading VoIP service provider that offers a comprehensive set of features tailored for small businesses. With RingCentral, you can enjoy HD voice quality, video conferencing, team messaging, and integrations with popular business tools like Microsoft Office 365 and Salesforce. Their mobile app allows you to stay connected on the go, ensuring seamless communication for your small business.

2. Nextiva

Nextiva is a reliable VoIP service that combines communication tools and customer relationship management (CRM) features. With features like call routing, auto-attendant, and voicemail-to-email transcription, Nextiva streamlines your business communication processes. Their intuitive user interface and excellent customer support make it a top choice for small businesses.

3. Vonage

Vonage is a well-established VoIP service provider with a range of affordable plans suitable for small businesses. Their cloud-based system offers unlimited calling, virtual receptionist, call forwarding, and voicemail transcription. Vonage also integrates with popular business apps like G Suite and Microsoft Dynamics, making it a convenient option for businesses that heavily rely on these tools.

4. 8×8

8×8 is a cloud-based VoIP service that offers a robust set of features for small businesses. Their system includes unlimited calling, team messaging, video conferencing, and contact center solutions. 8×8 also provides advanced analytics and reporting tools, enabling businesses to gain insights into their communication patterns and optimize their operations.

5. Grasshopper

Grasshopper is an ideal choice for small businesses looking for a simple and easy-to-use VoIP service. With Grasshopper, you can get instant business phone numbers, call forwarding, voicemail transcription, and even a virtual phone system. Their mobile app allows you to manage your business calls efficiently while on the move.

6. Ooma

Ooma offers a reliable and cost-effective VoIP service for small businesses. With Ooma, you can enjoy unlimited calling, virtual receptionist, call forwarding, and voicemail transcription. Their service also includes advanced call management features like call blocking and conferencing. Ooma’s flexible pricing plans make it a budget-friendly option for small businesses.

7. Jive

Jive is a feature-rich VoIP service provider that caters to the needs of small businesses. With Jive, you can enjoy unlimited calling, call routing, auto-attendant, and call recording. Their service also includes mobile and desktop apps, ensuring that you can stay connected wherever you are. Jive’s user-friendly interface and excellent customer support make it a popular choice in the market.

8. Dialpad

Dialpad is a modern cloud-based VoIP service that offers seamless communication for small businesses. With Dialpad, you can make unlimited calls, conduct video conferences, and send instant messages across multiple devices. Their intelligent features like real-time transcription and AI-powered analytics enhance productivity and collaboration within your small business.


Choosing the right VoIP service is essential for small businesses to optimize their communication processes. The 8 VoIP services mentioned in this article, including RingCentral, Nextiva, Vonage, 8×8, Grasshopper, Ooma, Jive, and Dialpad, offer a range of features and pricing options suitable for different business needs. Evaluate their features, pricing, and customer support to find the best fit for your small business. Embrace the power of VoIP and take your business communication to new heights in 2023.

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